Our approach

Our Quality Standard

Our aftermarket range is built on years of technical expertise and continuous product improvement. We know this, but we want you to see it too.

That’s why our Quality Standard brings our approach into focus. It doesn’t introduce a new way of working. It makes the principles behind our quality promise clear and visible. It shows what goes on behind the scenes of the quality, consistency and transparency we promise.

OUR MOTIVATION

How our Quality Standard
helps you

Aftermarket parts are often compared on price. But price alone doesn’t tell you everything you need to know. What actually sits behind a product is much harder to judge.

Our Quality Standard gives you more clarity before you buy. It helps you understand how a part has been evaluated, what you can expect from it and why it belongs in our range.

So you can make your choice based on more than price alone.

Why choose our aftermarket parts →
Our intention

What it is

Our Quality Standard puts into words what we expect from our aftermarket range.
It doesn’t change our products or the way we work, it makes the work behind them easier to see.

It is not

× A change in the quality in our parts

× A claim that our aftermarket equivalents are better than original parts

It is

✓ A name for the approach we’ve been following since the start

✓ A way of showing you what goes on behind the scenes

✓ A foundation for a growing range of reliable aftermarket parts

Our process

What happens behind every aftermarket part

Our Quality Standard is built into every stage of the process. At each step, we do the work to catch issues, keep products consistent and turn field experience into concrete improvements to minimise any problems or setbacks.

1. We define what the part needs to deliver

We start with the application: where the part is used, what conditions it needs to withstand and what is expected from it in daily operation. From there, we define the materials, dimensions and other technical specifications the product needs to meet.

2. We choose the right manufacturing partner

For each product, we work with a fixed partner rather than switching between different suppliers. That gives us greater control over materials, specifications and production consistency, while allowing us to build up product knowledge together over time.

3. We evaluate the result

Our technical team evaluates the product for fit, functionality and overall performance. We compare the result against the requirements set at the start and make adjustments where needed before adding it to our range.

4. We keep learning from what happens in the field

Our work doesn’t stop when a product enters the range. Customer feedback and experience with the product help us spot recurring issues, identify possible improvements and adjust future production runs where needed.

We go further

Our extended warranty

For a growing selection of 250 aftermarket parts, we show you more of what happens behind the finished product. This gives you more insight before you order.

  • Compatibility videos

  • Detailed product datasheets

That transparency gives us the confidence to offer a 24-month warranty on these parts.

Joysticks | Control Boxes | Chargers | Foam-filled Tyres | Non-marking Tyres